Discussion:
[Agilo for Trac] No Ticket Reference Buttons
Bernd Stahlbock
2014-02-17 13:42:42 UTC
Permalink
Hi,

I'm testing Agilo for using it in our software development team. One issue
that I have is, that I can't link tickets together, so if I add a ticket
for a requirement and want to create an according story or tasks, I have to
create separate tickets and don't get clickable navigation. The
"References" and "referenced by" fields are just dumb text fields without
functionality. Also I don't get the Link Buttons in the edit ticket view at
all.
It sounds quite like in the "Problem with reference creation permissions"
thread, but the solution there has no effect in my installation. I attached
a screen shot of my ticket edit view.

Any Idea, how to get the linking running?

best regards
Bernd
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Stefano Rago
2014-02-24 10:19:19 UTC
Permalink
Hi Bernd!
I'm testing Agilo for using it in our software development team. One issue that I have is, that I can't link tickets together, so if I add a ticket for a requirement and want to create an according story or tasks, I have to create separate tickets and don't get clickable navigation. The "References" and "referenced by" fields are just dumb text fields without functionality. Also I don't get the Link Buttons in the edit ticket view at all.
It sounds quite like in the "Problem with reference creation permissions" thread, but the solution there has no effect in my installation. I attached a screen shot of my ticket edit view.
Any Idea, how to get the linking running?
Do you have the same problem also when logged in with TRAC_ADMIN permissions?
Could you send your trac log file so we can check if there is any clue in there?

Cheers,

Stefano Rago
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Bernd Stahlbock
2014-02-26 09:32:43 UTC
Permalink
Hi Stefano,

I'm logged in as admin already.
I played around a bit, asured to not having cycling links etc. but with no
success.

There's the log attached. It's documents creating a new requirement, then
selecting it in the global backlog. As I understood, in both views I should
see Buttons for creating links for the ticket, but I see none.

best regards
Bernd
Post by Stefano Rago
Hi Bernd!
I'm testing Agilo for using it in our software development team. One issue
that I have is, that I can't link tickets together, so if I add a ticket
for a requirement and want to create an according story or tasks, I have to
create separate tickets and don't get clickable navigation. The
"References" and "referenced by" fields are just dumb text fields without
functionality. Also I don't get the Link Buttons in the edit ticket view at
all.
It sounds quite like in the "Problem with reference creation permissions"
thread, but the solution there has no effect in my installation. I attached
a screen shot of my ticket edit view.
Any Idea, how to get the linking running?
Do you have the same problem also when logged in with TRAC_ADMIN permissions?
Could you send your trac log file so we can check if there is any clue in there?
Cheers,
Stefano Rago
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Claudio Di Cosmo
2014-03-07 08:20:02 UTC
Permalink
Hi Bernd,
There's the log attached. It's documents creating a new requirement, then selecting it in the global backlog. As I understood, in both views I should see Buttons for creating links for the ticket, but I see none.
From the logs it seems that even the javascript library is not loaded when going in the ticket detail page.
Can you please provide us also the trac.ini information? You can do it buy going to the address /about of trac. Be sure to remove sensible data
Which kind of browser are you using?

Cheers,
Claudio Di Cosmo
Software Engineer
Agilo Software GmbH
Gruenberger Str. 54
10245 Berlin, Germany

claudio.dicosmo-CKHYNj9aYvRx67MzidHQgQC/***@public.gmane.org
http://www.agilosoftware.com

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Claudio Di Cosmo
2014-03-07 09:21:48 UTC
Permalink
One more thing. Can you check if there is nay kind of error in the browser
console when loading the ticket page?

Cheers,
Claudio Di Cosmo
Software Engineer
Agilo Software GmbH
Gruenberger Str. 54
10245 Berlin, Germany

claudio.dicosmo-CKHYNj9aYvRx67MzidHQgQC/***@public.gmane.org
http://www.agilosoftware.com

Follow us on twitter: http://twitter.com/agiloforscrum,
http://twitter.com/agilofortrac

Amtsgericht Charlottenburg: HRB 127146
CEO Marion Eickmann, Andrea Tomasini
Post by Claudio Di Cosmo
Hi Bernd,
There's the log attached. It's documents creating a new requirement, then
selecting it in the global backlog. As I understood, in both views I should
see Buttons for creating links for the ticket, but I see none.
From the logs it seems that even the javascript library is not loaded when
going in the ticket detail page.
Can you please provide us also the trac.ini information? You can do it buy
going to the address /about of trac. Be sure to remove sensible data
Which kind of browser are you using?
Cheers,
Claudio Di Cosmo
Software Engineer
Agilo Software GmbH
Gruenberger Str. 54
10245 Berlin, Germany
http://www.agilosoftware.com
Follow us on twitter: http://twitter.com/agiloforscrum,
http://twitter.com/agilofortrac
Amtsgericht Charlottenburg: HRB 127146
CEO Marion Eickmann, Andrea Tomasini
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Follow Agilo on Twitter: http://twitter.com/agilofortrac
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