Discussion:
[Agilo for Trac] Agilo/Trac Error:
Elaborate Ruse
2012-12-17 20:07:31 UTC
Permalink
The following issue occurred when viewing a ticket. One time, navigating to
the ticket through the ticket list worked successfully but then refreshing
the page caused the error. Error details:
OopsÂ…
*Trac detected an internal error:*

AttributeError: 'NoneType' object has no attribute 'get'

This is probably a local installation issue.
Found a bug in Trac?

If you think this should work and you can reproduce the problem, you should
consider creating a bug report.

Note that the binary-agilo plugin seems to be involved. *Please report this
issue to the plugin maintainer.*

Before you do that, though, please first try *searching<http://trac.edgewall.org/search?ticket=yes&noquickjump=1&q=AttributeError%3A+%27NoneType%27+object+has+no+attribute+%27get%27> for
similar issues*, as it is quite likely that this problem has been reported
before. For questions about installation and configuration of Trac or its
plugins, please try the mailing list<http://trac.edgewall.org/wiki/MailingList> instead
of creating a ticket.

Otherwise, please a new bug report describing the problem and explain how
to reproduce it.
Python Traceback
Most recent call last:

File "/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.9_PRO-py2.7.egg/agilo/ticket/templates/agilo_ticket_view.html", line 75, in <Expression '?'>
<py:with vars="fields = [f for f in ticket.get_calculated_fields() if not f.skip]">
File "/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.9_PRO-py2.7.egg/agilo/ticket/model.py", line 474, in get_calculated_fields
field_dict = self.get_calculated_field(name)
File "/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.9_PRO-py2.7.egg/agilo/ticket/model.py", line 486, in get_calculated_field
Key.LABEL: self.get_label(name),
File "/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.9_PRO-py2.7.egg/agilo/ticket/model.py", line 432, in get_label
label = AgiloConfig(self.env).LABELS.get(name, None)

System Information:

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML,
like Gecko) Chrome/23.0.1271.97 Safari/537.11
Trac1.0Agilo1.3.9-PROBabel0.9.6Docutils0.8.1Genshi0.6 (with speedups)
mod_python3.3.1Pygments1.4pysqlite2.6.0Python2.7.3 (default, Aug 1 2012,
05:27:35) [GCC 4.6.3]pytz2011ksetuptools0.6SQLite3.7.9Subversion1.6.17
(r1128011)jQuery1.7.2Enabled Plugins:AdvancedTicketWorkflowPlugin<http://trac-hacks.org/wiki/AdvancedTicketWorkflowPlugin>
0.11dev
/usr/local/lib/python2.7/dist-packages/AdvancedTicketWorkflowPlugin-0.11dev-py2.7.egg
binary-agilo <http://www.agilofortrac.com/>1.3.9-PRO
/usr/local/lib/python2.7/dist-packages/binary_agilo-1.3.9_PRO-py2.7.egg<https://scm.motio.com/projects/MotioPI/ticket/4416#frame0>
TracAccountManager <http://trac-hacks.org/wiki/AccountManagerPlugin>0.4
/usr/local/lib/python2.7/dist-packages/TracAccountManager-0.4-py2.7.egg
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