[Agilo for Trac] Contingent names with slashes

[Istvan Bede]

Hi guys,

First of all, many thanks for this neat tool, we use it with great success
in our projects.

Though, I'd like to indicate a small bug(?) with the contingents:
I added some contingents to our current sprint and most of them work fine
when adding the spent hours to them, but some just throw a "Server sent
back unparseable data - try reloading the page!" error on the top of the
backlog. Actually the postback returns 404 for some contingents. Finally I
found out that the problem is in the contingent's name. For names like
"Maintenance/Support" it gives the error, while "Maintenance and Support"
works fine. So it is the slash!
Then I tried to rename the contingent, but it is not possible in our
version. So at the end I renamed the contingent directly in the DB.

So this is a bug report and a feature request in one setting. ;)

Some details:
Agilo for Trac: 0.9.8
Trac: 0.12.3
python: 2.4.3
Tried it in Firefox21, IE8 and Chrome27

Thanks and greets,
István
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[Stefano Rago]

Hi István,

First of all, many thanks for this neat tool, we use it with great success in our projects.

we are happy to hear that!

I added some contingents to our current sprint and most of them work fine when adding the spent hours to them, but some just throw a "Server sent back unparseable data - try reloading the page!" error on the top of the backlog. Actually the postback returns 404 for some contingents. Finally I found out that the problem is in the contingent's name. For names like "Maintenance/Support" it gives the error, while "Maintenance and Support" works fine. So it is the slash!
Then I tried to rename the contingent, but it is not possible in our version. So at the end I renamed the contingent directly in the DB.
So this is a bug report and a feature request in one setting. ;)

Thanks a lot for reporting this issue, I have now added it to our internal tracker, as well as the feature request for renaming contingents.

Have a nice day!


Stefano Rago
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[Stefano Rago]

Hi István,

We haven't been able to reproduce this issue, even though we reproduced the
same environment as you described.
Did you have maybe other third party plugins installed at the time you
experienced the error?
If you are still experiencing the problem, can you please provide us with
the content of the /about page for your Agilo environment when logged in
with TRAC_ADMIN permissions? Make sure to remove any sensitive information
first.

Thanks for your cooperation

Stefano


On Mon, Jun 24, 2013 at 2:35 PM, Stefano Rago <

Post by Stefano Rago
Hi István,
First of all, many thanks for this neat tool, we use it with great success in our projects.
we are happy to hear that!
I added some contingents to our current sprint and most of them work fine
when adding the spent hours to them, but some just throw a "Server sent
back unparseable data - try reloading the page!" error on the top of the
backlog. Actually the postback returns 404 for some contingents. Finally I
found out that the problem is in the contingent's name. For names like
"Maintenance/Support" it gives the error, while "Maintenance and Support"
works fine. So it is the slash!
Then I tried to rename the contingent, but it is not possible in our
version. So at the end I renamed the contingent directly in the DB.
So this is a bug report and a feature request in one setting. ;)
Thanks a lot for reporting this issue, I have now added it to our internal
tracker, as well as the feature request for renaming contingents.
Have a nice day!
Stefano Rago

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Stefano Rago
Software Engineer
Agilo Software GmbH
Gruenberger Str. 54
10245 Berlin, Germany

stefano.rago-CKHYNj9aYvRx67MzidHQgQC/***@public.gmane.org
http://www.agiloforscrum.com

Amtsgericht Charlottenburg: HRB 127146
CEO Marion Eickmann, Andrea Tomasini
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